Privacy Policy
Who we are
We are Avanza AI LLC. We provide websites, AI chat, follow up and call answering for home service businesses. This policy covers avanzaai.io.
What we collect
- Contact details you give us, such as your name, phone number, email, business name and trade.
- Messages you type into forms or the demo chat.
- Appointment details when you book a call.
- Basic website usage data, such as pages viewed, device type and approximate location.
How we use it
- To reply to you and schedule and run your audit call.
- To provide the services you ask for.
- To improve the site and keep it secure.
- To meet legal duties.
Text messages
If you give us your mobile number and agree to receive texts, we use it only to message you about your inquiry, your appointment or your service.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help.
We do not sell, rent or share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
Who we share it with
We share information only as needed with service providers that help us run the business. These include hosting, analytics, scheduling, messaging and the AI language model providers behind the demo chat.
We may also share information when the law requires it or in a sale or transfer of the business. We do not sell personal information.
Demo chat
Messages typed into the demo chat are processed by an AI provider to write a reply. Please do not enter passwords, payment details or health information.
Cookies and analytics
We use basic website analytics. You can block cookies in your browser settings.
How long we keep it
We keep information only as long as needed for the purposes above or as the law requires.
Your choices and rights
You can ask to see, correct or delete your information by emailing us. California residents can ask to know, delete or correct their personal information.
We do not sell or share personal information for cross context behavioral advertising. We reply within 45 days.
Security
We use reasonable safeguards, but no system is perfectly secure.
Children
Our site is for business owners and is not directed to children under 13.
Changes
We may update this policy and will change the date above.